Frequently Asked
Questions
How do I find out about activities provided to the residents?

Our diverse social programs and individualized activities cater to each resident's capabilities, needs, and recreational preferences, including those in rehabilitation.

Activities include:

  • Active resident councils
  • Musical performances
  • Outside entertainment
  • Current events updates
  • Exercise and fitness activities
  • Religious meetings
  • Games and trivia
  • Reminiscence
  • Staff-accompanied community outings

We gently encourage all residents to get involved, whether taking an active role or simply enjoying the company of others. The Ponce is blessed with wonderful community volunteer involvement and resident families are invited to participate with the residents in various activities, especially around mealtimes and the holidays.

How is Laundry Handled?

Should you wish to have the facility wash the laundry please notify the front office upon admission and the complimentary service will be arranged. Subsequently, if a caregiver will be taking the laundry home, please let the nursing station know of your plans so we can take the appropriate steps to notify our housekeeping department to leave the clothing for the caregiver to pick up. Regardless of laundry preference all clothing and personal items must be labeled with the resident’s name, NOT initials or room numbers. Our staff will be happy to provide labeling assistance. Personal laundry is washed in an industrial washing machine at a temperature of 180 degrees. Make sure that your loved ones’ clothing is appropriate for these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care or is subject to damage and fading.

What Articles of Clothing Should we Bring?

We recommend approximately 5-7 changes of clothing and a pair of comfortable rubber-soled shoes. All items should be washed, clearly labeled with their name, and recorded into the residents’ personal inventory log. Please advise your loved one’s nursing station of items you are bringing in so that they can assist with this process. We advise that residents do no keep valuable jewelry or large amounts of cash in the facility.

Who is Allowed to Visit?

Everyone loves a visit!  We welcome you to join your loved one/care patient at anytime

Is there a Private Space Available for Use?

You may reserve a common area for special events such as birthdays, holidays, or special meals. Advance coordination with the facility activities department is required.

What is Provided to Residents at The Ponce Therapy Care Center?
  • Hospital bed & linens
  • Bedside table
  • Dresser & hanging area
  • TV/Cable
  • Telephone & phone service
  • Wi-Fi
  • All toiletries
  • Medical equipment as ordered/needed
  • Incontinence supplies
  • Medications through our pharmacy
  • House cleaning
  • Meals and snacks
  • Specialized diets